Kelly Tsang has been working as a Customer Care at NAF Company for over 8 years. She is mainly responsible for serving clients in the pharmaceutical department of NAF Company, providing high-quality customer service, and overseeing the overall daily operations of clients to ensure high-quality service is provided. Her work involves participating in daily operational document recording and training courses for ISO and GDP to improve and maintain service quality.
In her work, Kelly must address various customer needs and issues, so she needs to possess excellent communication and problem-solving skills. She also needs to have knowledge of relevant knowledge and regulations in the pharmaceutical industry to better serve clients.
Her experience and skills cover the following areas:
- Customer service and support
- Oversight and management of client daily operations
- Daily operational document recording and training courses for ISO and GDP
- Communication and problem-solving skills
- Knowledge of the pharmaceutical industry and regulations
In summary, during her over 8 years as a Customer Care at NAF Company, Kelly has provided high-quality customer service and continuously improved and maintained service quality by participating in daily operational document recording and training courses for ISO and GDP. These experiences and skills make her an outstanding customer service expert.
Kelly Tsang